Returns & Exchanges
At RIPSAW, we stand by the quality of our gear and offer a 30-day window for returns or exchanges on all unworn items with original tags attached. We want to ensure you are completely satisfied with your fit and style, providing a seamless process for every customer.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging and attach the prepaid shipping label provided via email to the outside of the box.
Ship It Back
Drop off your package at any authorized carrier location; once scanned, you will receive a tracking notification for your return shipment.
Receive Your Refund
After our warehouse team inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing